Apple CarPlay FaceTime : Issues, Fixes and everything discussed

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· 7 min read
Apple CarPlay FaceTime : Issues, Fixes and everything discussed

FaceTime is Apple's platform for audio and video calls which is used by many Apple CarPlay users for calls and conferencing while driving. CarPlay FaceTime has become a famous query among iPhone users as many of them have faced issues while making FaceTime calls via CarPlay.

So I thought of discussing a bit about CarPlay FaceTime along with some hacks and fixes for CarPlay FaceTime issues.

You can add any app on CarPlay now, here we have listed all the best solutions for you. Some need jailbreak and some don't.

01. App-Based Solutions

02. Adapters

Why CarPlay FaceTime

  • CarPlay FaceTime is a better way to make FaceTime calls once you are driving, as you do not have to touch and operate your phone. Using mobile phones while driving is identified as a breaking of driver distracting law.
  • Audio and video calls are made easy with FaceTime, but when you are driving it is recommended to use AUDIO ONLY as video content can distract you while driving.  But we can enable video apps via the WheelPal app. The wheelPal app is the best solution for enabling videos. If you want to watch video apps like YouTube NGXPlay and CarBridge also the alternatives to WheelPal.
  • As FaceTime is an Apple’s feature, we can expect it to be the best compatible app for iPhone as well as the CarPlay and many users say that FaceTime audio experience is high quality.
why carplay facetime

Using FaceTime on Apple CarPlay

As FaceTime is a default feature of Apple CarPlay you do not need app installation and setting changes for using it on CarPlay. But you need to fulfill some requirements as follows:

Requirements to use CarPlay FaceTime

For using CarPlay FaceTime, you need the basic requirements as Apple CarPlay Compatibility on your iPhone and Car. Also you need FaceTime Feature on your iPhone. Other than that, your location is also important as FaceTime features are restricted in some countries and regions.

Countries where FaceTime is not available

FaceTime is not available for the following countries and regions :

  • United Arab Emirates
  • Pakistan (for devices less than iOS 12.4)
  • Saudi Arabia (for devices less than iOS 11.3)
  • China

How to use CarPlay FaceTime

FaceTime is activated automatically on your iPhone with the phone number and in order to use FaceTime with your email id, you need to set it up on your iPhone. And if you are using FaceTime on your iPhone, you can simply use it on your CarPlay too.

But the basic difference is you can use FaceTime for both audio and video based calls when you are using it on an iPhone. When it comes to CarPlay FaceTime, You can use it for Audio calls only. You can use the touch screen or voice control to answer or end FaceTime calls. Also,you can use Siri to make calls with CarPlay FaceTime app.

So using CarPlay FaceTime is  easy, what you have to do is connect your iPhone with the CarPlay Unit. Then you can use FaceTime with the car's Wifi. But just after connecting the iPhone to your car, it locks FaceTime for video content, and you cannot send or receive video contents with CarPlay.

CarPlay FaceTime Issues

The most common issue with CarPlay FaceTime is the limitation of Video controls. Many have experienced that the FaceTime video is blocked when the iPhone is connected to CarPlay.

The reason for this video content restriction is the concern of driver distraction. Normally Apple restricts the video content-based apps on Apple CarPlay. Because this breaks the driver distraction law. So, you won’t be able to receive video contents on CarPlay.

On the other hand, the CarPlay concept was introduced to avoid using Phone while driving. So, they assume that you are not touching your phone while driving and because of that, you do not have a way to send your video to others.

The SharePlay feature is also not compatible when it comes to Apple CarPlay and many drivers complain that they are getting a black screen while using CarPlay FaceTime.

carplay facetime issues

Fixes and Hacks for CarPlay FaceTime issues

Loose connection

Before you start a call make sure that your iPhone is perfectly connected with the cable. Do not use loose or damaged cable, as you will not be able to use the CarPlay features perfectly. Or you will disconnect while you are on FaceTime calls.

Poor Audio

When your iPhone is connected to your car infotainment system, you should check the volume and equalizer settings. If it’s poorly set, it will cause distorted sounds.

You can try to restart your iPhone or restart your car stereo system to solve the problem.

FaceTime doesn’t work when locked

FaceTime usually causes issues when your iPhone is locked. First, you should check the Do not Disturb settings on your iPhone and turn it off.

Also you should make sure that CarPlay is granted permission when the device is locked.

Settings> General> CarPlay

Find the option and toggle it on.

As FaceTime is an Apple’s app, it is not something practicable to change the settings of that app. Instead of that, you can go for third party video conferencing CarPlay Apps as follows:

FaceTime Alternatives for CarPlay

  • Messenger
  • Hangouts
  • Skype
  • Viber
  • Line

As FaceTime also demands Wi-Fi for its functionality, there is no convincing impact of going for an alternative.

Also, if you're wondering how to enable video streaming on CarPlay, we are introduced our Hacks Finder Platform. You can customize vary from software solutions to hardware upgrades.

How to install FaceTime Alternatives on CarPlay?

WheelPal

Understanding the possibility of using video-based communication, we have developed an awesome hack called WheelPal app. With the WheelPal app you can enjoy any of the video-based chat apps installed on your iPhone including Viber, WhatsApp, Skype, Hangouts, Line, Facebook Messenger etc.


Step guide for WheelPal App installation.

WheelPal app mirrors your phone’s display on CarPlay display and in order to send video content to a receiving party you can simply mount the iPhone in a safe place which can capture your video and you can talk via CarPlay.

But as Carplayhacks team, we strongly advise you to limit going for video communication unless it is really demanding as it may lead to safety threats.

Unsure what to choose?

If you’re unsure of where to start trying the solutions listed, we recommend trying CarPlay Hacks where you can check both jailbreak and no jailbreak solutions according to your device.


Add Any App On Carplay Without Jailbreak

01. Carlinkit AI Box

carlinkit ai box
Carlinkit AI Box


Features:

  • Supports iPhone models from iPhone 6 series and above
  • Compatible with iPhone 16 series
  • Compatible with iOS 10- iOS 17 and all of the subversions.
  • Tested for iOS 18
  • Must have built-in CarPlay.
  • Recommended for 2017-2024 vehicles with OEM wired CarPlay & a touch screen (Not recommended for non-touchscreen cars).
  • Converts your wired CarPlay to a built-in wireless CarPlay.
  • Supports USB connectivity.
  • Can split screen while streaming.
  • Supports video streaming on CarPlay Netflix, YouTube, TikTok etc.
  • It is a fast, and reliable device.
  • No need to connect with USB, as it supports wireless CarPlay
  • Can connect with CarPlay using Wi-fi and Bluetooth.

02. MMB AI Box

mmb ai box
MMB AI Box


MMB CarPlay adapter helps to play YouTube videos on Apple CarPlay and additionally it converts wired CarPlay to wireless, making it easy to use your iPhone in the car. The adapter is compatible with over 98% of cars. The CarPlay adapter also supports Siri voice control.
You can connect the adapter to your car by a USB port, and turn on Bluetooth and Wi-Fi on your iPhone to watch CarPlay YouTube. You'll be able to experience Apple CarPlay on your screen. Compatible with all cars and sound systems that enable Wired CarPlay. There is no time delay; simply plug and play. This CarPlay wireless adapter only works with cars with OEM factory CarPlay.

Features:

  • Supports cars with built-in CarPlay.
  • Compatible with iOS 10- iOS 17 and all of the sub versions.
  • Tested for iOS 18
  • Compatible with iPhone 6 series and all above
  • Compatible with iPhone 16 series
  • No need to connect with a USB cable
  • Connectivity via Wi-Fi and Bluetooth
  • Supports streaming Netflix, YouTube and any other video streams on CarPlay.
  • Easy and fast connection

03. Ottocast AI Box

ottocast ai box
Ottocast AI Box


Enjoy your favorite Netflix, and YouTube videos while in your car with Ottocast Car AI Box. It supports many apps in Apple CarPlay. Stream your favorite Netflix videos in CarPlay.

Features:

  • Compatible with all iPhone models including iPhone 16 series.
  • Compatible with iOS 10 to iOS 17 and all the subversions
  • Tested for iOS 18
  • Supports multiple screens.
  • Supports both Apple CarPlay and Android Auto.
  • Enables videos on CarPlay with Netflix, YouTube, TikTok, Disney+ etc.
  • Must have a good internet connection.
  • Adviced to use only while your car is parked.
  • Easily access with the Home, Recent, Clear apps, Voice search etc.
  • Comes with 4GB  RAM card.

Conclusion

CarPlay FaceTime is the best free way to make calls while driving. But CarPlay FaceTime does not allow video contents to be shared, due to driver distraction reasons. If you still need to share video you can go for alternative video communication apps simply using the WheelPal app.